Select the appropriate answer(s) for each question or enter the answer in the blank provided.
When you are done, click the button to submit your answers, and find out how you did.
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1. Which of the following is not a step in the response process?
1. A. Understanding
2. B. Personalizing
3. C. Projecting
4. D. Hearing
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2. Which of the following is usually a positive factor for credibility?
1. A. Anonymity
2. B. Remoteness
3. C. Official source
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3. A step in the response process that seeks additional sources of information is called
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4. Specific information as to the location of the hazard is important for which of the following?
1. A. Personalizing
2. B. Hearing
3. C. Believing
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